Refund policy

Please order carefully as we cannot exchange or refund goods due to the perishable nature of the product.

We can only cancel and refund your order if it has not yet been shipped. Once your order has left our shop we can no longer process a refund. Please see above for information on when we despatch orders as the majority of our orders are despatched the day that the order is received. Please contact us as soon as possible if you wish to cancel an order.

Gift Cards are Non-Refundable.

If your order has been received in an unacceptable condition, please contact customer service so that we can, at our discretion, arrange either a refund or a replacement. Please be aware that we use Express Post to ensure that our products reach you in a short time frame to prevent damage/spoilage of the product. We cannot be held responsible for orders that are not collected from the post office in a timely manner.